Sorry guys, but I REALLY DO need to vent about THE WORST
customer service that I have ever experienced in my life from a
“local business” in town. ???
Now don’t get me wrong, I’m all for “shop local”, as I believe
that it’s good for the community, but the way I was treated was,
quite simply, APPALLING!!!
I WON’T be mentioning any names but, in short, this is what
happened and I’m still fuming over it.
A couple of days ago I went into this shop and made a purchase
using my debit card. I took it home and found that it didn’t work
as I expected it to. So I took it back to the shop the very next day
and asked for a refund or exchange.
The same man who had sold it to me looked me in the face and
said, quite brusquely, “NO, you can’t have a refund or exchange.”
I was quite taken aback by this and asked to speak to the manager,
who appeared from a back room.
I explained to him how I had bought the item, took it home, and
it didn’t work.
The manager just smiled at me and said, “YOU’RE OUT OF LUCK
MATE, NO REFUND, AND DEFFO NO REPLACEMENT!!!
I’ll tell you what though...I am NEVER buying a lotto ticket from
that shop ever again!!!
Unashamedly borrowed, stolen, copied and misused but.......
DD
Ubique.