That's exactly the point being made! I've nothing against the guy himself whatsoever. He seems to be a nice enough lad but he appears to have a very shy demeanour about him and generally talking to people and presentational skills were strong criticisms from footie people who were familiar with his background and that was before he was even appointed by Hearts! His woeful interviews kinda confirm that fact. He definitely reminds me of Hibs ex manager, Colin Calderwood, who had similar attributes but no real 'presence' about him!